When it counts as an emergency
- A drain that has collapsed and will not flow at all
- Sewage leaking into the ground or a cellar
- A hole or dip opening up over a drain run
Drain repairs fix pipes that have cracked, collapsed or shifted out of line. Common causes include tree roots, ground movement and simple old age. Many homes around Wolverhampton still have clay drains with joints that can open up over time. As a result, water leaks into the soil and roots find their way in.
Every repair should start with a camera survey. The footage shows exactly where the damage is and how bad it is. With that, the engineer can explain whether a no-dig repair will work. They also tell you what it will cost before starting.
There are two main ways to fix a drain. Pipe relining fits a new lining inside the old pipe, which then sets hard. It suits cracks and loose joints, and it avoids digging up your garden. However, a pipe that has fully collapsed usually needs digging out and replacing.
Drain repair costs vary more than most jobs, because they depend on depth, access and the length of pipe. A camera survey first, at about £85 to £350 (MyJobQuote and Precise Drainage, 2026), shows what the repair involves. You can ask your engineer for a price for the fix. If the damage sits in a shared lateral drain or public sewer, the water company should pay instead.
Common signs include drains that block again soon after clearing, damp patches and bad smells outside. You may also see rats or sinking ground near the drain run. A CCTV drain survey confirms the damage before any repair.
Often, yes. Pipe relining fits a new lining inside the old pipe, which then sets hard. It suits cracks and loose joints, while a fully collapsed pipe still needs digging out.
You pay for drains inside your boundary that only serve your home. However, Citizens Advice says shared lateral drains and public sewers belong to the water company. A survey helps show which part has failed.
Fill in the short form on any page with your postcode and a note about the problem. We pass your request to a local engineer, who contacts you to agree a time. Because we have no phone line, the form is the fastest way to reach us.
Yes, the form stays open 24/7, including bank holidays. Mark your request as urgent if water is still escaping. The engineer then knows to treat it as an emergency.
Yes, the quote request is free and there is no obligation to go ahead. You can ask the engineer to talk you through the likely cost before they start. However, if the job changes once they can see it, they tell you before doing more.
Our guide on what a CCTV drain survey can reveal explains the faults a camera finds. For the no-dig option, see our pipe relining page. If the pipe has fully collapsed, read about drain excavation.