Terms of Service

1. What this website does

Emergency Plumber In Wolverhampton takes plumbing and drain requests through an online form. We pass each request to a local engineer who covers your area. While we arrange the contact, the engineer carries out any work you agree with them. Each engineer runs their own business.

2. Quotes and prices

The quote request is free, and you are under no obligation to go ahead. The engineer explains the work, and you can ask for the price before they start. If the job changes once they can see it, they should tell you before doing more. You can then decide whether to go ahead.

3. Typical prices on this website

Some pages show typical UK price ranges from published cost guides. Because they come from third-party sources, they are a rough guide only. They are not our prices, and your engineer's quote may differ.

4. Payment

You pay the engineer for the work they carry out, on the terms you agree with them. However, we do not take payment through this website. Ask the engineer which payment methods they accept before the job starts. They should also give you a receipt.

5. Cancelling a visit

You can cancel a visit at any time before the engineer arrives. For planned work, please give as much notice as you can, because the engineer can then offer the slot to someone else.

6. Access and safety

Please make sure the engineer can reach the pipes, drains and manholes involved. Tell them about any hazards before they arrive, such as a dog or a damaged floor. If access differs from what you described, the price may change, so the engineer should explain this first.

7. Gas work

We do not take requests for gas or boiler work, because by law only a registered gas engineer may work on gas appliances. Please contact one directly for those jobs.

8. Concerns and complaints

If you have a concern about a job, raise it with the engineer first, because they did the work. If that does not settle it, contact us through our contact form with the details. We will look into it and reply.

9. Changes to these terms

We may update these terms from time to time. Since the latest version is always on this page, please check it before you send a new request. The date at the top shows when it last changed.