An emergency plumber deals with water that is escaping and will not stop. That could be a burst pipe, a leak through a ceiling or a toilet that overflows. Because water spreads fast, the first few minutes matter most. You can send an emergency request online at any hour, 24/7.
We pass your request to a local plumber who covers your part of Wolverhampton or the Black Country. They contact you, find out what is happening and tell you what to do next. For example, they may talk you through finding your stop tap while they travel. The plumber then explains the repair, and you can ask them for the price before they start.
We do not take gas or boiler jobs, because by law only a registered gas engineer may do them. However, we do cover burst pipes, leaks, toilets, taps and blocked drains. If you are not sure which one you need, describe the problem and we will pass it to the right engineer. This covers homes as well as landlords and small businesses.
UK price guides put an emergency plumber call-out at about £80 to £200 outside London (BestBuilders and UK Plumber Spot, 2026). MyJobQuote gives a similar picture, with an average emergency job of around £200. Nights, weekends and bank holidays often cost more. These are typical ranges, and you can ask your plumber for a price for your job before they start.
UK price guides put an emergency call-out at about £80 to £200 outside London (BestBuilders and UK Plumber Spot, 2026). Nights, weekends and bank holidays often cost more. These are typical ranges, and you can ask the plumber for the price before they start.
An emergency visit means a plumber drops other work or goes out late at night. As a result, many charge a higher first-hour rate. Asking for the price before the visit avoids a surprise.
A burst pipe, water coming through a ceiling or a leak you cannot stop are emergencies. So is a toilet that overflows every time you flush. A dripping tap, by contrast, can wait for a normal visit.
Turn off the water at your stop tap, which usually sits under the kitchen sink. Then open the cold taps to drain the pipes. If water reaches electrics, keep clear and switch off at the fuse box if it is safe, as the Met Office advises.
Fill in the short form on any page with your postcode and a note about the problem. We pass your request to a local engineer, who contacts you to agree a time. Because we have no phone line, the form is the fastest way to reach us.
Yes, the form stays open 24/7, including bank holidays. Mark your request as urgent if water is still escaping. The engineer then knows to treat it as an emergency.
For a calm checklist to follow while you wait, read our guide on what to do in a drain or plumbing emergency. It explains how to limit damage and when to call the water company instead. If the problem is a burst pipe, our burst pipe repair page has more detail.